How Virtual Care Innovations Can Benefit People and Employers
As COVID-19 continues to spread, more people and caregivers will continue to use virtual care. Virtual care and other digital health resources contribute to a more connected, personalized health system. UnitedHealthcare's focus on innovation provides people and employers with more digital health resources. When the COVID-19 pandemic closed most medical facilities for several months other than emergency care in 2020, many patients turned to virtual care out of necessity. This trend has continued through 2021, but not necessarily because many people embrace the simplicity, convenience, and affordability of virtual care. Virtual care usage increased 2,500% in 2020, according to UnitedHealthcare, one of the largest providers of health programs for individuals, employers, and Medicare and Medicaid recipients in the United States. This trend shows persistence a