The rise of tech will finally expose the NHS’s fundamental flaws
The NHS has an infamous track record of upgrading. Its outdated computer system is legendary. The uncontrollable tech quango NHSX - which triggered the disastrous test-and-trace app - isn't even audited. The latest attempt to end reliance on 9,000 fax machines has ended in surreal defeat. The "worst fiasco of all time," Tony Blair's Top-Down National Program for IT, rightly casts a long shadow. It failed spectacularly after encountering a number of problems peculiar to the healthcare sector, not the least of which was that trust managers refused to give up control of their personal fiefs. The reforming environment is even more hostile to the current Tory government. With powerful unions backed and supported by those who continue to insist that "our precious NHS" is "the envy of the world", even minor reforms have faced street protests. Forty percent of primary care management could probably be automated tomorrow, but can you imagine the